My order hasn’t arrived yet, and my dog is acting like he’s never been fed, please help!

Due to the current situation, there can unfortunately be some delays with the couriers. If your order hasn’t arrived within 3 days of it being sent with a courier, please contact us and we can contact the courier. It can take us a couple of working days to pack and send your ordering, depending on…

How do I click and collect?

At the checkout, there will be a shipping option called ‘Collection from store’. Tick that box, and pop a note in the order comments on the checkout page with when you’ll be in to collect, and we’ll have your order ready for you! There is no minimum spend required for click and collect. Same day…