Pete’s Natural Dog Shop is owned and regulated by Owners/Pete’s Natural Dog Shop. We are a marketplace and website for dog treats and products as advertised on our website and other media platforms. 

When you submit information to Pete’s Natural Dog Shop via our website, we do not share this data with any other company, person/s or third parties excluding information required by couriers for deliveries. Pete’s Natural Dog Shop is committed to always protecting our visitors and account holders. We will only use the data in accordance with the General Data Protection Regulation, also known as GDPR – this includes all data you share with us voluntarily by you and the information we gather as you visit our websites.

By using our website, contacting us, or registering any details, you are agreeing to our Privacy Policy and Terms of use, you are also agreeing to collection, use, and disclosure of that information in accordance with our Privacy Policy.

We actively collect information when you; visit Pete’s Natural Dog Shop’s website, when you register or enter any details or make any contact, engage, enter promotion, rate, review or take a survey. Your personal information such as full name, address, email, phone number etc will be identifiable to you and we can use to match details with yourself.

Some areas of our site or services will mean you have to submit information; this is used for the services you are agreeing to and when doing so you agree to such services.

We will collect information such as contact information, account login information, demographic info, pets and pet preferences, information you share and submit.

We will also passively collect information, as you navigate through the website, different pages and areas, this is gathered without you actively knowing. We do this by using different technology such as Internet protocol (IP), addresses, cookies, internet tags, and navigational data collection.

We may also receive information about you from third parties, including our commercial partners, other service providers, social media platforms, search engines and enforcement or debt companies.

How we use your information:

To provide you with our services.

Give you access to all services and searchable services.

To administer competitions or offers you enter in to.

To process payments you make.

For internal administration and record keeping.

To notify you of changes to our site, services, privacy policy and terms.

To answer questions, enquiries or updates regarding your order.

To send you some direct marketing and offers – which you can opt of by emailing or writing to us.

To manage legal claims.

To manage your identity, to detect fraud and for security reasons.

By register, coming on to our site, purchasing or contacting us you agree to the above, all our terms and Privacy policy.

Data Protection/Retention Policy

We will keep your data and personal data and information for as long as you are a registered user on our website or other digital platforms or services, or for as long as needed to provided services to you and for 12 months afterwards.

If you cancel, or do not wish to be associated with Pete’s Natural Dog Shop at any time, we will still hold such data and information for some time for different uses such as legalities, accounts, tax and to resolve any disputes.

We may use your IP address to diagnose any problems on our servers for the better of our site and company.

We may use data from Third parties about you.

We may disclose or share information with third parties, our vendors or companies who work on our behalf but still in accordance with all our terms.

We may share information to law enforcement agencies involved with fraud prevention and detection as we have duty to do so for the safety of our company and everyone else.

We use standard security measures on our website, and we will treat your information in strict confidence and will endeavor to all we can to protect such information. However, we cannot guarantee the security of any data we gather, or you share. By using our site, making contact, sharing information, buying a service, or registering, you are agreeing to all these terms, knowing the risks and accept inherent security risks and you cannot hold Pete’s Natural Dog Shop, any owners, any staff or third parties responsible at any time, for any reason, unless its proven negligence or willful default

You have the right to request details we hold for you at any time, please do so in writing via email to petesnaturaldogshop@gmail.com, we will respond within 14 days. You can also write to us via our registered address – Units 3 & 4 The Courtyard, George Street, Pontypool, NP4 6LR.

You have right to correct or rectify any data we hold for you, please request this in writing.